Person-centred quality care service delivered in the comfort of your home

RiverTree Healthcare offers excellent home care services to maximise the quality of life of the individuals we care for by providing a compassionate, discreet, person-centred home care service. Below are our range of care services, all available on flexible schedules and cost-friendly service rates.

Frequently asked questions

Does having home care result in a loss of independence?

No, actually the opposite. At RiverTree Healthcare, we strongly believe person-centred care, making the individual’s independence primary in every decision. Having in home care services means being in control of your activities and retaining as much control as each situation allows. Many of our clients just need a little help to continue living a safe and productive life while some might be recovering from a fall or surgery, or other condition. Regardless of your situation, our goal is to support the individual as best as possible while allowing them to control their care and daily decisions.

How can I trust a caregiver in my home?

All our caregivers are vented professionals. Like nurses and doctors, they have chosen a career to provide compassionate care for those in need. At RiverTree Healthcare, all our staff undergo a vigorously screened procedure which includes a detailed background check and screening for compassion, identity, integrity, and competence.

How does RiverTree Healthcare attract the best caregivers?

At RiverTree Healthcare, we only employ the best. We will never send you someone we would not be happy to welcome into our own homes. Similar to any other profession, caregivers are attracted to organisations that have a strong ethos and positive reputation. We pride ourselves in providing an excellent level of care. We recommend that you meet with one of our care managers to see what we can offer you.

What if we don’t like our caregiver?

We will be happy to change the caregiver at no additional cost to you. We have policies and procedures in place to guide you through this process.

Will we have a choice in selecting the caregiver

During our care pairing process, we will work with you to understand your needs, what unique skills and personality you desired in a caregiver. With this information along with your care plan, we will then make referrals.

What is the process of finding a caregiver?

The process is quite simple. Give us a call to discuss your requirements. We can then arrange to meet everyone involved to define a care plan.